Hybrid Working Models and Employee Well-being in the Indian IT Industry: Post-Pandemic Empirical Evidence

Abstract

Hybrid working has become a stable characteristic of organizational life in the post-pandemic period, particularly within knowledge-intensive sectors such as information technology (IT). While prior research has largely emphasized productivity and performance outcomes, limited empirical attention has been given to how hybrid working arrangements influence employee psychological well-being, especially in emerging economic environments. This study examines the relationship between hybrid working models and employee well-being in the Indian IT industry using large-scale primary survey data.

Drawing on the Job Demands–Resources and Conservation of Resources frameworks, the study analyzes responses from 515 IT professionals working under different degrees of hybrid and remote arrangements. Validated measurement scales were pilot tested before data collection, and the data were analyzed using correlation, regression, and group comparison techniques. The findings indicate that hybrid working models are strongly and positively associated with employee well-being, although the strength of this relationship varies with the intensity of hybrid work adoption. Demographic characteristics show limited explanatory influence on well-being outcomes.