Ethical Challenges of Using Artificial Intelligence Applications in Professional Social Work Intervention During Crises and Disasters

Abstract

This study examines the ethical challenges associated with the use of artificial intelligence (AI) applications in professional social work interventions during crises and disasters. It highlights the importance of AI in supporting rapid response, improving the accuracy of decision-making, and identifying the most vulnerable groups. At the same time, the study reveals major ethical concerns related to violations of privacy and data confidentiality, algorithmic bias, and the ambiguity of professional responsibility. It also shows that excessive reliance on intelligent systems may weaken the human dimension and professional judgment of social workers. The findings indicate that social workers perceive the impact of AI as dual in nature, representing both a professional opportunity and a source of ethical concern. The study emphasizes the necessity of using AI as a supportive tool rather than a substitute for the human role in professional practice. Furthermore, it stresses the importance of establishing clear ethical and institutional frameworks and strengthening transparency and accountability. The study concludes that building the ethical and technical capacities of social workers is a fundamental requirement for ensuring fair and humane professional practice in the context of crises and disasters