Agile Practices in PSU: Case study of BMRCL, Bengaluru

Abstract

As rapid urbanization in India demands more efficient public transportation, traditional project management models in public infrastructure are facing significant issues and trouble. The Architectural and Engineering Design (AED) division of the Bangalore Metro Rail Corporation Limited (BMRCL) historically relied on a Waterfall-based model, which often resulted in communication bottlenecks, delayed approvals, and fragmented assignment pursuing. This study evaluates the real-time implementation and impact of Agile-inspired practices within BMRCL’s AED division to address the limitations of centralized, sequential workflows. Using a mixed-methods case study design, researchers collected quantitative data from surveys of professionals and qualitative insights through semi-structured interviews with key stakeholders, including senior management and lead architects. The intervention included the introduction of daily stand-up meetings, weekly reviews, and a cloud based work management system for real-time task tracking