E-Banking in Emerging Economies: An Empirical Assessment of Benefits and Security Threats among SBI Customers in Bangalore City

Abstract

E-Banking stands as a pivotal driver for the ongoing evolution of the banking industry. This modern service, also known as electronic or online banking, is offered by numerous financial institutions, enabling the seamless management of diverse banking activities predominantly through internet platforms, harnessing the power of information technology and communication. The main aim of the study is examine the demographic profile of the customers, benefits of E-bank to the customers & problems of E-Banking This research is basically primary sources of data has been collected and descriptive statistics also applied for analysis of the results. The major findings of the study still some of the customers are felling E-Banking not safe so bank has to educate the customers.