STRATEGIC HUMAN CAPITAL AND KNOWLEDGE MANAGEMENT: DRIVING INDONESIAN AIR FORCE PERFORMANCE

Abstract

This research examines the determinants of organizational performance within the Indonesian Air Force’s Capital City Sector Command (Kosek IKN) by analyzing the roles of personnel education, utilization, and welfare, with knowledge management (KM) as a mediating variable. Employing a mixed-methods approach, the study integrates quantitative structural equation modeling with qualitative thematic exploration to provide a comprehensive view of military HRM dynamics. The findings reveal that while education and welfare are significant drivers of performance, personnel utilization lacks statistical significance. Furthermore, mediation analysis demonstrates that KM only facilitates the path between welfare and organizational performance, remaining uninfluenced by education or utilization. These results highlight a critical shift in defense management: personnel welfare is the primary catalyst for fostering a knowledge-sharing culture and driving excellence, outweighing technical competencies. This study advances military HR theory by proposing a welfare-centric model for sustainable performance in strategic defense command.