INFLUENCE OF PERCEIVED RELATIONAL SKILLS ON CAREER SUCCESS AMONG SENIOR BANK EMPLOYEES IN LAGOS STATE NIGERIA

Abstract

The study examines the relationship between perceived relational skills and career success in the Nigerian banking industry. The research design used was a cross-sectional survey, and data was collected from senior bank employees in five different banks in Lagos State. The sample size consisted of 413 participants who met the eligibility criteria. The results of the study indicate that there is a significant relationship between perceived relational skills and certain dimensions of career success, such as interpersonal success, salary, and promotion. However, no significant relationship was found between perceived relational skills and overall career success, job success, life success, and financial success. These findings suggest that while relational skills may contribute to specific aspects of career success, they may not have a direct impact on overall career success. Based on the findings, it is recommended that banks incorporate the development of relational skills into their training programs and provide opportunities for employees to enhance their career success. Additionally, periodic psychological assessments and counseling can help identify areas for improvement and support employees in achieving their career goals. In conclusion, this study contributes to the understanding of the role of relational skills in career success among bank employees in Nigeria. While relational skills may not directly influence overall career success, they can have an impact on specific dimensions of career success, such as interpersonal success, salary, and promotion.