A STUDY ONTHE ROLE OF ARTIFICIAL INTELLIGENCE AND AUTOMATION INRECRUITMENT AND SELECTION IN SOFTWARE COMPANIES

Abstract

The title of the research article is A Study on Recruitment and Selection Process in Das Manpower Consultancy Services, Chennai, and it examines the effectiveness of the recruitment and selection processes enacted by the organizations. From an organizational standpoint, recruitment and selection processes are critical in the attainment of qualified manpower, however, much organizational performance, productivity, and client satisfaction can suffer from recruitment scope, selection criteria, poor predication, and hiring time delays. Ineffective hiring can result in a misfit of candidates, turnover, excess recruitment costs and poor organizational effectiveness. The primary objective of this research is to evaluate an organisation’s recruitment and selection procedures; as well as, secondary objectives which will evaluate all recruitment channels used, determine the efficacy of selection criteria used, evaluate methods of assessment and assess the efficiency of the overall hiring process. The study specifically focuses on recruitment and selection methods used within an organisation, and concentrates only upon persons involved in the recruitment and selection processes within an organisation. Additionally, the research design used within this study will be a descriptive design using Convenience Sampling to select individuals participating in this research study, with the sample population consisting of a small group of persons associated with the recruitment and selection processes. The data contained within the study will be collected via questionnaires administered to the sample population; the data contained within the study will primarily consist of primary data collected from questionnaires, along with supplemental secondary data collected from review of company files, journals, books, and internet resources. The outcomes of the research indicate both the beneficial aspects of, and issues with, the recruitment and selection systems that companies presently utilize to fill open positions and the specific areas which should be improved in order to strengthen future administrative efforts. A series of recommendations are provided in the study based on the data collected from the findings to enhance the sources from which employees may be recruited, refine how employees will be selected for the position, the means through which employees will be assessed for their ability to excel on the job, and shorten the number of days to hire a candidate for the job. Some of the conclusion drawn from the study include that if an effective recruitment and selection procedure is well-designed it will produce quality employees and produce better results for a business.