FROM TRANSACTIONS TO TRANSFORMATIONS: E-BANKING, MOBILE PAYMENTS AND THE EVOLUTION OF BANKING SERVICES IN E-GOVERNANCE USING ARTIFICIAL INTELLIGENCE

Abstract

The landscape of banking services is undergoing a profound transformation in the digital age, shifting from traditional transactions to innovative, transformative experiences. From Transactions to Transformations: E-Banking, Mobile Payments, and the Evolution of Banking Services, explores the dynamic interplay between technology, finance, and consumer behaviour. The study begins with an informative historical viewpoint that traces the development of electronic banking and mobile payments. It thoroughly studies their evolution, highlighting key technology advancements and their impact on global financial networks. The complicated web of digital technologies, which includes mobile applications, block chain, artificial intelligence, and data analytics, is central to our investigation. These technologies have revolutionised financial services, providing convenience, security, and efficiency for users.