A STUDY ON INDIAN POST PAYMENT BANKING SERVICES AS AN EMERGING TOOL OF FINANCIAL INCLUSION

Abstract

Abstract Financial inclusion is the cornerstone of equitable economic growth. In India, the India Post Payments Bank (IPPB), launched in 2018, has emerged as a disruptive force in bridging the "last mile" gap. By leveraging the vast network of over 1.64 lakh post offices, IPPB has transformed the traditional postman into a "digital banker." This study analyzes IPPB’s growth trajectory, its role in rural empowerment through the Aadhaar-enabled Payment System (AePS), and its recent transition into a profitable entity in FY 2024–25.