Empirical Analysis of Factors Affecting Switching Behaviour of Banking Customers. MSW Management Journal, [S. l.], v. 33, n. 2, p. 201–222, 2024. DOI: 10.7492/e0djn123. Disponível em: https://mswmanagementj.com/index.php/home/article/view/74.. Acesso em: 13 oct. 2024.