Modeling Front Office Service Determinants of Brand Loyalty in Chain and Non-Chain Hotels. MSW Management Journal, [S. l.], v. 36, n. 1s, p. 989–993, 2026. DOI: 10.7492/y0j28c25. Disponível em: https://mswmanagementj.com/index.php/home/article/view/2006.. Acesso em: 22 mar. 2026.