The Role of Digitalization in Enhancing Service Quality and Passenger Experience: A Study of Qatar Airways at Cochin International Airport. MSW Management Journal, [S. l.], v. 35, n. 2, p. 2158–2167, 2026. DOI: 10.7492/1j0e5e94. Disponível em: https://mswmanagementj.com/index.php/home/article/view/975.. Acesso em: 25 feb. 2026.