Modeling Front Office Service Determinants of Brand Loyalty in Chain and Non-Chain Hotels. MSW Management Journal, [S. l.], v. 35, n. 2, p. 2993–2997, 2026. DOI: 10.7492/t0x28e07. Disponível em: https://mswmanagementj.com/index.php/home/article/view/1834.. Acesso em: 28 mar. 2026.