Usage of Digital Financial Tools in the Agricultural Sector of Chhattisgarh

Abstract

The present study examines the usage of digital financial tools in the agricultural sector of Chhattisgarh and analyzes their role in enhancing financial inclusion, operational efficiency, and accessibility among farmers and agro-based respondents. The study focuses on the adoption and usage of digital payment systems such as UPI, e-wallets, digital banking services, online subsidies, and digital credit facilities. Primary data were collected from 134 respondents through a structured questionnaire in selected districts of Chhattisgarh, including Bilaspur, Raigarh, and Ambikapur. The collected data were analyzed using frequency and percentage analysis. The findings reveal that a majority of respondents actively use UPI and digital banking services, indicating growing acceptance of digital financial technologies. However, the adoption of digital loans and access to online subsidy schemes remain comparatively low due to challenges such as limited digital literacy, poor infrastructure, lack of awareness, and technological barriers. The study concludes that digital financial tools have significant potential to modernize agricultural finance and improve rural economic development, provided adequate awareness, policy support, and infrastructural facilities are ensured.