Bridging Generations: A Case Study on Intergenerational Relationships in Academic Settings at Sunway University’s ADTP Program

Abstract

This study explores the intergenerational relationships between Generation Z students and older generation educators in academic settings. By examining the
differences and similarities in communication styles, educational values, and teaching preferences, this research aims to foster greater cooperation and
understanding between generations. A qualitative approach was employed, consisting of interviews with five Generation Z students and five university lecturers
representing Generation X and Y. Findings indicate that while most Gen Z students do not struggle with communication, some experience generational barriers,
particularly in language and preferred communication platforms. Conversely, lecturers acknowledge differences in communication styles and emphasize the
importance of adaptation. Teaching preferences also vary, with educators valuing traditional methods such as textbooks and lectures, whereas Gen Z favors
technology-driven, flexible, and interactive learning environments. Moreover, while older generations view education as a prestigious pursuit, Gen Z tends to
prioritize its practicality and career applicability.